Privacy Policy

1. Information We Collect

• We may collect personal information about you directly from you, as well as automatically through your use of our Site.

2. Information You Provide to Us

• When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• When you create an account on our Site, we collect your name, email address, and password.
• If you contact us via email or through our customer service portal, we may collect your name, email address, and any other information you provide to us in your communication.

3. Information We Automatically Collect

• We may automatically collect certain information about your device when you access or use our Site, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
• Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

4. How We Use Your Information

We use the information we collect about you for various purposes, including to:

• Process and fulfill orders you place through the Site.
• Communicate with you about your orders, account, and inquiries.
• Provide, maintain, and improve our Site and services.
• Send you marketing communications about our products, promotions, or special offers that we think may be of interest to you.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Personalize your experience on our Site.
• Comply with applicable laws, regulations, and legal processes.

5. Sharing Your Information

• We may share your information with third parties in the following circumstances: with service providers who perform services on our behalf, such as payment processing, order fulfillment, and data analysis.
• In response to a subpoena, court order, or other legal process, or to comply with a government or regulatory request; to protect the rights, property, or safety of moondune, our customers, or others.

6. Your Choices

• You can update your account information and preferences by logging into your account on our Site.
• You can opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

7. Data Security

• We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

8. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

• If you have any questions or concerns about this Privacy Policy or our practices regarding your information, you can reach us by emailing care@moondune.co.